Frequently asked Questions
DecisionHawk is an intelligent decision analytics platform that helps businesses accelerate their customer engagement through supporting the customer journey in customer segmentation, acquisition, targeted education, and needs based support. The product can be OEM’d by an organization or used for FREE by end users.
DecisionHawk is a software product that can be hosted internally or externally.
All businesses can use DecisionHawk. Financial Services enterprises such as banks, lenders, insurers as well as other industries can also benefit.
The platform provides a contextual framework that allows for very targeted recommendations and education. For example, let's say a customer is looking for a business loan. An intelligent assessment is completed to determine factors like industry, years in business, credit score, and business needs to recommend a unique product to meet his/her specific needs.
By providing an engagement platform that enables customers to find the critical information they need for their business or personal goals.
DecisionHawk is intuitive and as simple as most online applications.
Yes. Machine Learning, Artificial Intelligence and Predictive Analytics technologies are utilized in the platform.
By leveraging these technologies, DecisionHawk can greatly improve your odds for a successful solution and remove the subjectivity out of the more vexing customer challenges that are faced.
DecisionHawk does offer reporting functionality and can be used for customer segmentation purposes.
Customer support is available from 8AM - 5PM, Monday - Friday: firstname.lastname@example.org
Depending upon the level of customization, complexity and customer resources the platform is typically stood up in 2-6 weeks.
Clients should see results immediately and exponentially over time.
Please contact us to discuss a DecisionHawk package that is right for you.